About FKA

FKA helps organizations turn learning into real performance. We don’t just teach best practices—we apply them. Our team partners with clients to improve workplace learning, accelerate skill and knowledge transfer, and build workforce readiness through a blend of consulting, custom solutions, and proven programs delivered both face-to-face and virtually.

As we expand from a primarily service-based training provider into a fully integrated learning solutions partner—including a growing digital platform—we’re expanding our sales team to support this next phase of growth.

About the role

We’re looking for a motivated Account Representative to help grow FKA’s client base by engaging organizations in meaningful conversations about how they build and manage capability, skill and knowledge transfer, identify and implement learning solutions, and drive workplace performance.

This role is ideal for someone early in their sales career who is confident speaking with decision makers, enjoys building and managing relationships, and motivated to grow in consultative B2B selling.

Working closely with leadership to contribute across the full sales cycle:

- Identifying and engaging prospective clients
- Leading discovery conversations to uncover real business needs
- Booking and supporting client meetings and solution discussions
- Following up and advancing opportunities with consistency and professionalism
- Contributing to proposals and recommended approaches
- Helping convert pilot engagements into long-term client partnerships

This is an opportunity to learn how to sell high-value learning solutions—where the focus is on impact, not just content—and to build the foundation for a strong career in consultative sales.

What you’ll do

- Prospect and qualify new business opportunities through email,



phone, LinkedIn, referrals, and outbound outreach
- Lead discovery conversations to understand client challenges related to capability building, skill and knowledge transfer and workforce readiness.
- Position FKA’s full range of solutions—including consulting, custom learning experiences, and proven programs (virtual and in-person)—based on client needs
- Support pipeline development across FKA’s training, consulting, and digital learning solutions
- Secure and support discovery meetings with HR, L&D;, operations, and executive decision-makers
- Follow up with purpose across inbound leads, events, webinars, and existing relationships to maintain and build momentum
- Contribute to proposals, presentations, quotes, and sales and marketing materials
- Maintain accurate CRM records and clear visibility into pipeline activity and next steps
- Support early-stage client engagements and pilot opportunities, helping convert them into long-term partnerships
- Coordinate with leadership on account strategy, opportunity development, and priority focus areas including follow-up actions
- Identify opportunities to expand relationships within existing accounts
- Share insights and ideas to strengthen messaging, outreach strategies, and overall market approach

What we’re looking for

- 1 to 3 years of experience in sales, business development, account management, or client-facing B2B roles




- Strong communication skills (verbal and written) with the ability to engage confidently and credibly with business decision-makers
- Comfortable prospecting and proactive outreach
- Organized, responsive, structured and able to manage multiple accounts and follow-ups at once
- Confident using CRM systems and digital tools (i.e., Microsoft 365, LinkedIn and email platforms)
- Curious, coachable, and motivated by continuous learning and professional growth in a collaborative and consultative environment
- Able to articulate value and clearly connect solutions to customer’s organizational business needs

Nice to have

- Experience selling training, professional services, SaaS, HR solutions, and consulting services
- Familiarity with learning and development, onboarding, workforce readiness, and skill and knowledge transfer
- Experience generating and supporting proposals or responding to RFP-style opportunities

Compensation Base salary: $25 / hour

Variable compensation: 3-month probation. Commission starting 6 months into position.

Why join FKA

- Opportunity to join a growing company at an significant expansion stage
- Exposure to both services-led and product-led B2B selling
- Direct collaboration with leadership
- Opportunity for professional development and growth within the company and sales team
- Contribute to the success of organizations by helping improve onboarding, training, knowledge retention and improved workplace performance.

Pay: From $20.00 per hour

Benefits

- Flexible schedule
- On-site parking

Ability to commute/relocate:
- Ottawa, ON K2C 2B5: reliably commute or plan to relocate before starting work (required)

Experience:
- Sales : 1 year (required)

Work Location: Hybrid remote in Ottawa, ON K2C 2B5

📌 Account Representative (Part-Time) (Ottawa)
🏢 Friesen, Kaye and Associates
📍 Ottawa