REIGN Pilates

We’re looking for an organized, creative, and motivated individual to join the REIGN team in an Admin role.

This position is ideal for someone who enjoys being both client-facing and creative helping keep the studio running smoothly while also supporting the marketing, content, and overall growth of the REIGN brand.

Responsibilities

Studio Administration + Client Experience

- Welcome members and create a warm, professional experience from the moment they enter the studio
- Assist with client check-ins, bookings, account questions, purchases, and general inquiries
- Respond to emails, messages, and client communications in a timely and professional manner
- Support membership and class-pack inquiries and help guide clients toward the option that best suits their needs
- Assist with day-to-day administrative tasks and studio organization
- Help maintain a clean, organized, and welcoming studio environment




- Assist with opening and closing responsibilities as required
- Support instructors and management with daily studio needs
- Help with member retention and follow-up communication

REIGN is more than a place to work out. We’ve created a community centred around movement, connection, and an elevated studio experience. We’re looking for someone who wants to be part of that growth - someone who takes pride in the member experience, brings current ideas to the table, and is excited to help REIGN continue building its community both inside the studio and online.

Hours would be

Mondays 8:45-1/3:45-8pm

Wednesday 8:45-1pm

Thursday 8:45-1/3:45-8pm

Friday 3:45-8 pm (ability to swap evening and weekends)

Work Location: In person

📌 Admin/Front desk (Kanata)
🏢 REIGN Pilates
📍 Kanata