Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day.

SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World .

Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare.

Administrative Assistant, Department of Psychiatry The Hospital for Sick Children (SickKids) is a leading specialty paediatric hospital providing complex, innovative care and treatment to children/youth and families. In 2020, SickKids continues to increase its capacity to serve patients with primary mental health disorders including those diagnosed with mood, complex anxiety and behaviour disorders.

Additionally, SickKids is investing in the integration of treatment for concurrent physical and mental health disorders and will continues to establish services focused on these complex populations and their families.

The Department of Psychiatry plays an integral role in supporting this growth and work. As a member of the busy Administrative Support team within the Department, you will play an important role in providing support to the Psychiatrists. Your day-to-day work will include scheduling and facilitation of referrals and patient appointments that can include communication with patients/families, coordinating and maintaining calendars, organizing and planning meetings/events, as well as general office administration such as word processing, correspondence and answering inquiries made to the Department.

Here's What You'll Get To Do

- Work within an electronic patient information system to schedule and coordinate assessments and follow-up appointments, including communication with patients and families.
- Maintain confidentiality for all patient and staff personal and health information.
- Manage calendars,



including booking meetings and appointments and prioritizing requests.
- Arrange meeting rooms, meals, audio visual and equipment services for meetings/events.
- Respond appropriately to communication (phone/email) and all incoming inquiries to the Department.
- Distribute and manage incoming mail and follow-up as needed.
- Establish and maintain an accurate electronic filing system.
- Photocopy, scan and fax documents as required.
- Assist in the preparation of meetings and rounds.
- Prepare meeting agendas and attend and take minutes, when required.
- Prepare original documents, including letters, reports, spreadsheets, edit presentations and educational materials.
- Work individually and in collaboration with team members on projects including accreditation and grant submissions.
- Perform cross training with other administrative staff to allow for additional coverage when needed.
- Liaise with appropriate personnel to follow-up on financial matters.
- Support various team members leading projects and initiatives for the Department.
- Some data entry for quality improvement and research projects.
- Requisitioning office supplies, equipment, and furniture, ensuring supplies are accessible to departmental personnel
- Ensuring office equipment and furniture are operational and coordinating preventative and restorative maintenance/repair schedules.

Essential Requirements Here's What You'll Need

- Post-secondary degree/diploma in business or office administration or a combination of education and experience.
- A minimum two years of administrative experience
- Strong knowledge and proficiency in all Microsoft Office applications (Outlook, Word, Excel, PowerPoint) and experience with Adobe Professional.
- Exceptional interpersonal, oral and written communication skills.
- Proven ability to prioritize work in an efficient and organized manner.
- Highly developed evaluative and problem-solving skills.
- Demonstrated high level of judgment, tact and diplomacy in interacting with a wide variety of internal and external stakeholders .
- Ability to work well independently and within a team environment.




- Ability to work in a fast-paced environment with many interruptions and multiple priorities.
- Demonstrated commitment and actions in advancing equity, diversity, and inclusion objectives

Preferred Qualifications

- Administrative experience preferably in the healthcare industry.

Here's What You'll Love

- This position is eligible for employee benefits. The full benefits package will be discussed at the time of offer.
- A focus on employee wellness with our current Staff Health and Well-being Strategy. Self-care helps us support others.
- A hospital that welcomes and focuses on Equity, Diversity, and Inclusion.
- The opportunity to make an impact. Regardless of your role or professional interest, you will be making a difference at SickKids and contributing to our vision of Healthier Children. A Better World.
- For more on why you'll love working at SickKids, visit our careers site

Employment Type

- Full-time, Permanent (35 hours/week), Hybrid

SickKids is committed to championing equity, diversity and inclusion in all that we do, fostering an intentionally inclusive and culturally safe environment that reflects the diversity of the patients, families and communities we serve. Learn more about workplace inclusion. If you require accommodation during the application process, please reach out to our aSKHR team. SickKids can provide access and inclusion supports to eligible candidates to support their full engagement during the interview and selection process as well as to ensure candidates are able to perform their duties once successfully hired. If you are invited for an interview and require accommodation, please let us know at the time of your invitation to interview.

Information received related to access, inclusion or accommodation will be addressed confidentially.

Technical difficulties? Email [email protected] with a short description of the issues you are experiencing. We will not accept resumes sent to this inbox but we are happy to respond to requests for technical assistance.

Tip: Combine your cover letter and resume into ONE document of 20 pages or less as you cannot upload multiple documents as part of your application.

Every application is reviewed by a human recruiter and all hiring decisions are made by people. In some cases, AI-assisted tools are used to help review applications based on job-related qualifications.

All positions posted on the SickKids Hospital's Careers Site represent current vacancies, unless otherwise posted in the .

📌 Administrative Assistant, Department of Psychiatry (Toronto)
🏢 The Hospital for Sick Children
📍 Toronto