A career as an Administrative Assistant in the Client Experience Center (CEC) team, Commercial Banking Advisory team and Transformation & Expertise Contact Center team, is a crucial strategic role supporting various team leaders. You will handle a range of coordination, planning, and project management tasks to optimize schedules and facilitate the achievement of business line goals and those of your managers. Organize internal and external meetings, ensuring administrative follow-up and coordinating all related logistics.

Write, translate, or review internal and external communications in both French and English. Contribute to various project management activities (such as sector-wide initiatives). Provide administrative support to your teams and work closely with the assistant team to improve the administrative functioning of the service and the development of internal procedures and processes.

You will be part of a dynamic team distinguished by its exceptional level of collaboration in an environment that encourages personal growth. You will have the opportunity to learn and develop within a team that values customer satisfaction, performance, and innovation. This position reports to two Senior Manager.

We aim to offer you maximum flexibility to support your quality of life.



This includes a hybrid work environment and a flexible, adaptable schedule. Our personalized training programs, based on learning through action, allow you to master your profession and develop new areas of expertise.

Completed skilled or college diploma or academic equivalency, and at least three years of relevant experience. Advanced proficiency with Microsoft Office Suite and collaboration tools. Demonstrate a keen sense of organization and planning, while being able to manage multiple situations simultaneously.

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

Flexible group insurance Generous pension plan Employee and family assistance program Involvement in community initiatives * Virtual sleep clinic Whether through our surveys or programs, regular feedback and ongoing communication are encouraged. We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments.

📌 Administrative Assistant Planning Services (Montreal)
🏢 National Bank
📍 Montreal