Waystone Psychology is an active and busy private practice operating in the Ottawa West End since 2016. We’re currently seeking to add an additional administrative assistant to our team in order to support our team of clinicians. We provide psychological assessments and therapy services to clients from a broad range of age groups and backgrounds.

We’re looking for a highly motivated and self-directed individual who can work collaboratively with other clinic team members in order to assist us in delivering high quality care to our patients.

The planned shift for this position is Thursday through Tuesday from 9AM-5PM.

Primary Role Responsibilities

· Operating the front desk (occasionally solo, but typically as part of a two-person team)

· Greeting clinic clients

· Fielding phone, email, and in-person inquiries, assisting with scheduling

· Taking payments, handling billing inquiries

· Assisting with data entry, file management

· Other tasks as needed to support clinical staff.

This is a full-time position, with a starting schedule of 9AM-5PM Thursday to Monday. However, we believe in offering our staff a flexible working schedule when needed.





Starting salary is $23.00 per hour. This is an in-person position, as many functions and duties cannot be completed remotely.

Job Requirements

· At least one year administrative or office experience, ideally in a healthcare setting

· Previous experience with either over-the-phone or in-person customer service

· Excellent oral and written communication skills in English (Ability to utilize French is an asset, but not required)

· Proficiency with common computer software (e.g, Microsoft Office, Google Docs)

· Ability to multi-task and work in a fast-paced workplace

· Strong organizational skills and a very high attention to detail

· Calm demeanor, especially when working with clients who may be distressed

· Health-related educational experience is an asset

Job Type: Full-time

Pay: From $23.00 per hour

Benefits

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Education:
- DCS / DEC (preferred)

Experience:
- Administrative experience: 1 year (preferred)

Work Location: In person

📌 Administrative Assistant/Receptionist (Ottawa)
🏢 Waystone Psychology
📍 Ottawa