Greenlite is a woman-owned and diversity-owned company that works with utilities, retailers, and program partners to deliver large-scale energy efficiency and sustainability programs across North America.

We are looking for a friendly, organized, and dependable Customer Service & Administrative Coordinator to join our team.

This is a wide-ranging role that combines customer service, administrative support, data entry, Excel work, and general office tasks. The ideal candidate is an excellent communicator who is confident and professional on the phone, writes clearly in English, pays close attention to detail, and is comfortable managing different tasks throughout the day.

Key Responsibilities

- Respond to customer inquiries by phone and email in a friendly, professional, and timely manner.
- Speak confidently and professionally with customers, partners, and other contacts by telephone.
- Assist customers with general questions, order inquiries, product information, and other requests.
- Accurately enter, update, and maintain customer and order information.
- Perform general administrative and office support tasks as needed.
- Prepare and update Excel spreadsheets, reports, lists, and tracking documents.
- Organize and maintain electronic records and documentation.
- Assist with order tracking, follow-ups, and internal coordination.
- Help prepare documents, emails, forms, and other business correspondence.
- Coordinate with other departments to obtain information and resolve customer requests.




- Support special projects and other day-to-day administrative tasks as assigned.

What We're Looking For

- Excellent spoken and written English is required.
- Clear, professional, and confident telephone manner.
- Friendly and comfortable speaking with customers.
- Strong organizational skills and attention to detail.
- Good working knowledge of Microsoft Excel, including managing spreadsheets, sorting/filtering data, and basic formulas.
- Comfortable using Microsoft Outlook, Word, and other standard office software.
- Strong data-entry and computer skills.
- Ability to write clear and professional emails.
- Able to follow procedures and keep accurate records.
- Comfortable learning new systems and processes.
- Able to manage multiple tasks and priorities in a busy office environment.
- Dependable, resourceful, and willing to help wherever needed.

The Right Person for This Role You don't need to come from a call center. We are looking for someone who is professional, personable, organized, computer-savvy, and comfortable communicating with people.

If you're the type of person who enjoys helping customers, keeps track of the details, communicates well, and doesn't mind switching between answering a phone call, updating a spreadsheet, sending an email, and helping with an administrative project, we'd love to hear from you.

Pay: From $19.19 per hour

Benefits

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Work Location: In person

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