Hiring Administrative / Customer Service Coordinator in Halifax, Nova Scotia

Stafingo is hiring on behalf of a confidential client in Halifax, Nova Scotia, for an Administrative / Customer Service Coordinator to support an important Driver Licensing operation.

Position Overview :

Stafingo is seeking a reliable, organized, and customer-focused Administrative / Customer Service Coordinator to provide operational and administrative support within a Driver Licensing environment.

The successful candidate will assist with day-to-day coordination, customer service, documentation, scheduling, data entry, and administrative activities that help ensure timely and efficient delivery of public-facing services.

This is an excellent opportunity for an individual with strong administrative and customer service skills who is comfortable working in a structured, high-volume environment and interacting professionally with members of the public.

Key Responsibilities :

- Provide day-to-day administrative and operational support to the Driver Licensing team.
- Assist customers and members of the public with general inquiries and service-related requests.
- Receive, review, organize, and process documentation in accordance with established procedures.
- Maintain accurate records, files, databases, and other administrative information.
- Perform data entry and update information accurately in internal systems.
- Coordinate and track administrative requests, follow-ups, and outstanding items.
- Assist with scheduling, appointment coordination, and other operational activities as required.
- Verify information and documentation for completeness and accuracy.




- Communicate professionally with customers, internal staff, and other stakeholders.
- Escalate complex or sensitive customer inquiries to the appropriate team member.
- Prepare correspondence, forms, reports, spreadsheets, and other administrative documents.
- Support the team in maintaining efficient workflows and meeting service timelines.
- Handle confidential and sensitive information with professionalism and discretion.
- Follow established policies, procedures, privacy requirements, and operational guidelines.
- Assist with general office administration, including filing, scanning, document management, and records maintenance.
- Identify administrative issues or discrepancies and work with the appropriate team members to resolve them.
- Perform other related administrative and customer-service duties as assigned.

Required Qualifications :

- High school diploma or equivalent is required.
- Minimum 4 years of relevant administrative, customer service, coordination, or office support experience.
- Strong customer service and communication skills.
- Excellent attention to detail and accuracy.
- Strong organizational and time-management skills.
- Ability to manage multiple priorities in a fast-paced workplace.
- Proficiency with Microsoft Office applications,



including Word and Excel.
- Strong written and verbal communication skills.
- Ability to work independently while also collaborating effectively with a team.
- Ability to handle confidential information appropriately.
- Professional, dependable, and service-oriented approach.

Preferred Qualifications :

- Experience in a government, public-sector, regulatory, or high-volume customer service environment.
- Experience supporting licensing, transportation, healthcare, insurance, or other public-facing programs.
- Experience with document verification, records management, data entry, or case administration.
- Experience working with databases or enterprise administrative systems.
- Experience handling sensitive personal or medical-related documentation.
- Previous experience working in a driver licensing or motor-vehicle administration environment.

Why Join This Opportunity? This role provides an opportunity to contribute to an essential public-facing operation supporting driver licensing services in Nova Scotia. The successful candidate will play an important administrative and customer-service role in helping the team maintain efficient operations and deliver timely service to the public.

How to Apply

If you meet the qualifications and are interested in this opportunity, please apply to the job posting or send your resume to [email protected] for immediate consideration.

Stafingo is an equal opportunity employer. We encourage qualified candidates from diverse backgrounds to apply.

Only shortlisted candidates will be contacted.

📌 Administrative Coordinator (Halifax Regional Municipality)
🏢 StafinGo
📍 Halifax Regional Municipality