Iconic Vancouver Convention Centre (VCC) is currently seeking motivated, caring and customer-service oriented Advanced First Aid (AFA / OFA3) certified individuals to join our team permanently.

ROTATION:

- Friday to Sunday, 2300 to 0715 hours

- Potentially other morning (0700 - 1515 hours) and afternoon (1500 - 2315 hours) rotations

PRIMARY RESPONSIBILITIES:

- Monitor First Aid calls and assess treatment as required
- Maintain First Aid supplies including emergency kits, oxygen tanks, wheelchairs, and first aid supplies
- Monitor OFA email and prepare relevant paperwork as required
- Conduct regular foot patrols of public, event, back-of-house, and exterior areas.
- Monitor & report security, safety, access control, hazards, and suspicious activity.
- Respond promptly to incidents, alarms, emergencies, and security concerns.
- Identify and report Facility damage
- Provide professional assistance and customer service to guests, clients, and VCC staff.
- Provide access and escort for clients, suppliers and contractors through Facility spaces as required
- Provide building lockdown and crowd control during facility related protests as required
- Monitoring for goods left unattended
- Unlock and lock retail washrooms per schedule




- Complete accurate patrol logs, incident reports, First Aid reports and other documentation.
- Act as floor warden during emergency situations; support evacuations, crowd management, and other security operations as directed.
- Communicate effectively with Supervisors, the Operations Centre, VCC personnel, and emergency services.

COMPETENCIES:

- Effective communication skills and ability to follow instructions and provide clear directions
- Proven ability to work independently with minimal supervision and to work effectively in a team environment
- Able to walk for long periods of time
- Solid customer service skills and ability to maintain a friendly, professional and courteous demeanor

QUALIFICATIONS:

- Valid BC Security License
- Advanced First Aid (AFA) or OFA3 Certification
- Computer skills required: Word, Excel and email
- Knowledge of a two-way radio is an asset

Job Type: Permanent Pay: From $23.00 per hour

Experience

- AFA/ OFA3 Security: 1 year (preferred)
- Customer service: 1 year (required)

Licence/Certification:
- AFA / OFA3 certification (required)
- Security Guard Licence (required)

Work Location: In person

📌 AFA /Security Patroller for Vancouver Convention Centre
🏢 Genesis Security
📍 Vancouver