Join the Toromont Cat team as a Service Supervisor during the afternoon shift in Sudbury. Lead technicians and ensure high-quality service while driving customer satisfaction and operational efficiency. The role of Service Supervisor at Toromont Cat focuses on leadership and customer-centric service delivery.

This full-time, permanent position requires overseeing scheduling, training, and the productivity of shop operations. You'll also be a key liaison for corporate initiatives, aiming to exceed service standards and enhance market share. Key Responsibilities:

- Promote secure work practices in line with company policies
- Address shop service requirements and manage work orders
- Collaborate with departments to ensure customer satisfaction
- Train, coach, and evaluate the performance of technicians
- Handle financial aspects of service orders and client interactions Requirements:
- Minimum post-secondary education
- At least 3 years in a supervisory role
- Strong leadership and operational management skills
- Familiarity with customer service practices
- Commitment to continuous training and safety measures Guide your team to success at Toromont Cat while ensuring an outstanding customer experience.

📌 Afternoon Shift Supervisor at Toromont Cat (Northeastern Ontario)
🏢 Toromont CAT
📍 Northeastern Ontario