Join our innovative team as a Senior Level 3 AI Engineer specializing in ChatGPT and Claude. You'll tackle complex engineering queries and lead the deployment of cutting-edge AI solutions. This role is crucial for ensuring the smooth functioning of our AI portfolio, including Grok and Gemini.

As a senior engineer, you will assess and resolve intricate issues, configure enterprise-scale deployments, and work closely with Microsoft engineering teams. You will also play a key role in training support staff and enhancing our knowledge base. Key Responsibilities:

- Investigate and resolve escalated engineering issues across AI products
- Configure and deploy integrations for enterprise solutions
- Collaborate on the rollout of current AI features and updates




- Improve documentation accuracy within the knowledge base
- Provide mentorship and support to junior support engineers Requirements:
- Minimum of 6 years in platform engineering or technical support
- Hands-on experience with AI/LLM products at scale
- Proficient in scripting and automation technologies
- Knowledge of relevant compliance and security protocols
- Bachelor’s degree in a related field or equivalent experience Harness your deep technical skills to enhance our AI product offerings and streamline operational efficiency.

📌 AI Engineering Lead - ChatGPT & Claude Expert (Montreal)
🏢 Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
📍 Montreal