Shape the future of payment technology with Mastercard as a Specialist in Solutions Operations, focusing on the Agent Suite. Lead governance efforts and streamline processes to drive enterprise growth. As part of a dynamic team, you will play a key role in operational excellence by building scalable frameworks and addressing complex challenges in a rapidly evolving environment.

Collaborating with both internal and external stakeholders, you will leverage your expertise to enhance operational efficiencies and ensure effective communication throughout the organization. Key Responsibilities:

- Develop governance frameworks for operational scalability
- Collaborate to resolve operational and technical issues
- Identify automation opportunities in workflows




- Maintain program communication clarity across teams
- Drive continuous improvement in processes and insights Requirements:
- Background in program or product management
- Experience with governance frameworks and operational analytics
- Strong communication and stakeholder engagement skills
- Comfort in quick-paced, innovation-driven settings
- Bachelor’s degree or equivalent experience in relevant field Contribute to Mastercard’s mission by driving innovation and enhancing operational capabilities within the Agent Suite.

📌 AI Solutions Operations Specialist Role (Toronto)
🏢 Mastercard
📍 Toronto