Job#: 3047253 : Application Support Specialist – Card Processing focus (M&S; CADS) Client: Top 5 Bank

Location: Downtown Toronto, ON

Hybrid/Onsite: Remote with flexibility hybrid

Engagement Type: 6-12 month contract-to-hire

Position Overview A financial-services organization is seeking an Application Support Specialist focused on production operations for debit-card and card-processing platforms.

Specific Functions of This Role:

- Provide escalation point for card related service requests impacting customer accounts (on call required)
- Resolve incidents requiring investigation and analysis of debit card/transaction application processing – both online CICS and batch processing
- Work closely with Development, Operations and other Production Support teams to understand, assess and solve for a wide variety of issues.

Responsibilities

- Act as an escalation point for debit-card incidents.
- Investigate card authorization and transaction-processing failures.
- Analyze end-to-end debit-card flows.
- Support online transaction-processing applications.
- Support batch-processing jobs.
- Resolve application, data, and processing issues.
- Coordinate with development, operations, and support teams.
- Document findings and root causes.
- Participate in incident recovery and on-call support.

Qualifications:

- In-depth knowledge of debit card and core banking processing, transactions and proven analytical skills
- 5-10+ years of application development, analysis and mainframe experience
- Experience working on medium to large scale mainframe application supporting a broad range of services and transactions
- Exposure to card processing, with focus on debit cards, analysis of production issues or senior help desk experience
- Debit-card or card-processing knowledge.
- Experience supporting transaction-processing applications.
- Production support and incident-management experience.
- Strong root-cause and transaction analysis.
- Understanding of core banking operations.
- Comfort working with technical data and application teams.




- Strong communication and organizational skills.
- Strong analytical skills for complex problem solving
- Detail oriented with robust organizational skills

Preferred Qualifications

- CICS or other mainframe transaction-processing exposure.
- Interac, Mastercard Debit, or Visa Debit.
- ISO 8583.
- COBOL, JCL, or DB2.
- Payment networks, switching, ATM, or point-of-sale systems.

Success profile The ideal candidate brings strong debit-card domain knowledge, is willing to investigate technical details, and can learn the required mainframe components through training.

EEO Employer

Everforth Apex Systems is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Everforth Apex

Systems will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or (phone hidden).

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning.

We offer quality career resources, training, certifications,



development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex Benefits Overview:

In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. © 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Everforth

Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or (phone hidden). (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.

📌 Application Support Specialist – Card Processing focus (M&S CADS) (Toronto)
🏢 Apex Systems
📍 Toronto