Job Title: Assistant Business Manager, Retail Banking Department

Reporting to: Head of Retail Banking Department

Employment Type: Full Time Permanent

Location: 333 Bay St, Toronto, ON M5H 2R2

Responsibilities:

- Develop new business for the Retail Banking Department by promoting and delivering a range of retail banking products and services to targeted customers and groups.
- Promote, sell, and deliver retail banking products and services so as to meet the sales goals.
- Support on Web Product optimization and Social Media management, strategically planning and optimizing channels for the Bank's branding and marketing.
- Provide administrative support for Branches Marketing, actively support and guide branches in conducting marketing activities for retail business.
- Expand potential customer groups in line with the retail target customer development strategy.

Requirements:

Required Formal Education:

- Undergraduate Degree in Business, Finance, Economics, Marketing, or a related field.

Work Experience:

- 3+ years of experience in the Financial Services or Banking Industry.

Skills:

- Strong sales and negotiation skills.
- Excellent communication and presentation skills to engage with customers.
- Highly motivated, committed, and responsible, with the ability to work in a team environment.
- Excellent interpersonal skills with the ability to establish and maintain effective working relationships at all levels, and build a strong team spirit with other departments and partners.
- Good observance and adaptability to maintain all the Bank’s regulations, policies,



and compliance procedures.
- Ability to work under pressure to meet customer deadlines.
- Maintain the Bank’s Code of Conduct at all time, with strong ethic to follow the Bank's policies and regulatory requirements.

Special Requirements:

- Fluent in English and Mandarin.

Recruitment Process, Privacy and Accessibility Notice We thank all applicants for their interest in career opportunities with Industrial and Commercial Bank of China (Canada) (“ICBK”). Please note that only shortlisted candidates will be contacted.

ICBK is committed to fostering an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please inform us and we will work with you to address your needs. For more information on our accessibility commitment, please refer to Accessibility at ICBK on our corporate website.

To learn more about how ICBK collects, uses, and safeguards personal information provided during the recruitment process, please refer to the ICBK Privacy Statement for Recruitment and Employment available on our corporate website.

Job Types: Permanent, Full-time

Advantages

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Tuition reimbursement
- Vision care

Education:
- Bachelor's Degree (preferred)

Experience:
- retail banking field: 3 years (preferred)

Language:
- English and Mandarin with work proficiency (required)

Work Location: In person

📌 Assistant Business Manager (Retail Banking) (Toronto)
🏢 Industrial and Commercial Bank of China
📍 Toronto