Become an Assistant Manager in Retail Operations at Follett, where you will help steer store management within a college bookstore or convenience store setting. Focus on training, customer engagement, and operational standards. This role encompasses a variety of responsibilities from supervising a sales team to managing cash operations and ensuring compliance with merchandising practices.
Your leadership will be pivotal in creating a customer-focused culture and meeting operational goals. You will be a crucial link between various support functions in the store. Key Responsibilities:
- Supervise work activities of the sales staff
- Schedule and manage team hours for optimal coverage
- Train employees on company operations and policies
- Ensure adherence to merchandising and operational standards
- Resolve customer inquiries and foster a service-oriented culture Requirements:
- Associate's Degree or equivalent preferred
- 1-3 years of retail/bookstore experience preferred
- Experience supervising staff desirable
- Required computer literacy for daily tasks
- Effective communication skills, both written and verbal Lead store operations and enhance customer satisfaction at Follett as an Assistant Manager.