Company Overview

Loughlin's Country Store is a small, family-run business that has been serving its community's needs for over 30 years. Known for its friendly atmosphere and dedicated service, and famous butter tarts, the store prides itself on providing quality products and exceptional customer care.

Overview

We are seeking a dynamic and motivated Assistant Store Manager to join our team! This energetic role offers an exciting opportunity to lead daily store operations, support sales growth, and foster a positive shopping environment. If you thrive in a fast-paced retail setting and enjoy developing team members, this position is perfect for you! Compensation will be based on experience and demonstrated skill.

What You’ll Do:

- Seamlessly carry on business acting in the capacity of Store Manager during times when the manager is absent.
- Ensure that your team delivers the outstanding experience our customers know, while providing the highest level of customer service.
- Lead and supervise staff, providing coaching, training, and development to enhance team performance in a fun and positive atmosphere.
- Handle customer inquiries with professionalism, delivering outstanding service to foster loyalty.
- Meet sales targets and achieve profitability by controlling costs (labour, supplies, inventory etc.).
- Support merchandising efforts by organizing displays, managing inventory levels, and implementing pricing strategies. Ensuring efficient inventory levels and maintaining inventory in a computerized POS system by ordering and receiving stock.
- Manage cash handling, POS transactions, and bookkeeping tasks accurately and securely.
- Oversee day-to-day operations and delegate effectively to meet daily requirements.
- Assist the store manager to maintain and improve the procedures and personnel practices utilized to maintain store inventory, health & safety, food safety, etc.




- Assist the store manager to establish and maintain work schedules. Including training staff to deliver exceptional customer service, work performance, and a positive team setting.
- Assist the store manager to maintain communications with staff and customers
- Assist the store manager to maintain required schedules and procedures for inspection and monitoring of store equipment, store building, processes and procedures.

What You’ll Need to be Successful:

- 2-3 years’ experience in a supervisory or team lead role in retail/sales, restaurant business, retail bakery, or customer service.
- Smart Serve for retail and Safe Food Handlers Certification.
- Proficiency with POS systems, cash handling, bookkeeping, and administrative tasks.
- Strong communication skills with the ability to motivate and lead a diverse team with a wonderful smile and great attitude.
- Are positive, friendly and social with customers and team members.
- Are mature and reliable with strong work ethic.
- Have a flexible schedule and be able to work evenings, weekend shifts to ensure effective oversight of all segments of the business and communication with staff.
- Has the ability to adapt and lead others in a constantly changing, high paced, but fun environment.
- Physical ability to work long hours standing/walking and bending at the waist. Tasks that involve grasping using repetitive hand action and reaching above shoulder height to perform some duties. Ability to lift and/or move objects weighing 20Kg.
- Ability to manage time efficiently while maintaining high standards of cleanliness and organization.

Join us at Loughlin's Country Store where your leadership can make a real difference! We value energetic individuals who are passionate about retail bakery management and dedicated to creating a welcoming shopping experience for our community. Pay: From $18.50 per hour

Work Location: In person

📌 Assistant Store Manager (Mountain View)
🏢 Loughlin's Country Store
📍 Mountain View