Become an integral part of Sun Life's mission as the Assistant Vice President of Operational Learning & Performance in a hybrid role. Lead efforts in utilizing AI for data-driven learning and productivity. This role requires you to manage a team of approximately 80 individuals while focusing on aligning the organization's learning and performance goals with operational needs.

You'll be responsible for developing innovative strategies that enhance client experiences, training processes, and quality standards using AI intelligence. Key Responsibilities:

- Develop material and strategy for Operational Learning
- Lead a diverse, geographically distributed organization
- Act as a trusted advisor for operations leaders
- Design learning pathways for onboarding and continuous improvement
- Implement AI tools to benchmark and ensure quality Requirements:
- 10+ years in senior leadership within complex operations
- Successful transformation of performance functions at scale
- Skilled in managing distributed global teams
- Solid collaboration with senior management
- Bilingualism necessary for Quebec roles Enhance operational performance while fostering a culture of learning at Sun Life.

📌 Assistant Vice President AI-Enabled Learning at Sun Life (Ontario)
🏢 Sun Life
📍 Ontario