Become a driving force in customer success at Autodesk as the Technical Adoption Manager. Shape and lead a team focused on maximizing the effectiveness of Autodesk products. In this pivotal role, you will manage a dedicated team of Technical Adoption Specialists who facilitate customer engagement with Autodesk solutions.

Your abilities in operational judgment and people leadership will help evolve the adoption services and improve how onboarding is executed at scale. This environment embraces flexibility and collaboration, ensuring team members are supported throughout their journey. Key Responsibilities:

- Ensure high-quality onboarding for Autodesk customers
- Maintain team motivation while improving service delivery
- Track performance against customer success metrics
- Address escalated issues to ensure service excellence
- Guide team member development through feedback

Requirements:

- At least 5 years leading teams in a SaaS context
- Bachelor's degree required; advanced degree preferred
- Track record in enhancing customer success
- Robust communication skills at all organizational levels
- Willingness to travel up to 30%

Lead the way in customer adoption and operational success at Autodesk.

📌 Autodesk Technical Adoption Lead Role (Montreal)
🏢 Autodesk
📍 Montreal