Well established auto repair shop looking for an experienced service writer to be first point of contact with our customers. You will be responsible for greeting customers, booking appointments, documenting repair needs, preparing estimates, and ensuring high customer satisfaction. Our team of skilled mechanics specialize in a wide range of mechanics including general repairs, maintenance (oil changes), front end mufflers/exhaust, brakes and also a designated inspection facility.

The ideal candidate will have a strong background in automotive repair and customer service, with the ability to thrive in a fast-paced environment.

Requirements

- Proven experience in automotive customer service, with a focus on customer retention
- Strong mechanical knowledge to effectively communicate with technicians and coordinate scheduling
- Team player with ability to muti task while maintaining professionalism
- Handle cash transactions and maintain accurate records
- Ability to upsell services and products when appropriate
- Provide accurate estimates for repairs and services




- Work with venders to order and receive all parts as indicated on the repair orders confirming quality, and quantity of parts received
- Resolve service desk problems and improve current service desk operations to increase productivity and enable amazing customer service

- Valid Driver’s License

At Elite Auto we believe that taking care of our team members and setting them up for long term success is what sets us apart from our competitors. We offer competitive wages and a full benefit package to aid in every employee’s wellbeing and performance. Wage commensurate upon experience. Job Type: Full-time

Pay: From $26.25 per hour

Perks

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Flexible language requirement:
- French not required

Experience:
- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

📌 Automotive Service Writer (Dawson Creek)
🏢 Elite Auto Services
📍 Dawson Creek