Reports To: Restaurant Manager/Restaurant Supervisor/F&B; Manager/Banquet Manager
Works with: All Timber Room Staff and or Banquet Staff
Wage: Starting at $18.25 per hour plus tips
SUMMARY:
The Timber Room Bartender is responsible for consistently measuring and pouring wine, beer, and cocktails to Crown Isle specifications and providing support to the floor staff. The Bartender must be knowledgeable about mixology and capable of mixing traditional drinks as well as crafting creative cocktails. A great Bartender will increase customer retention and loyalty by mixing and serving quality cocktails with impeccable customer service. this is an excellent position for a person with only a little serving experience to become stronger and eventually move into a serving role.
Will need Serving It Right.
RESPONSIBILITIES:
- Treats each guest with respect in delivering top-notch professional service to always ensure a Five-Star experience.
- Responsible for taking accurate orders from guests and ensuring a quality beverage is professionally presented
- Enforces proper ordering protocol among the Servers.
- Maintains a detailed and accurate inventory of products behind the bar.
- Maintains a consistent bar cleaning schedule.
- Should be prepared to suggest both food and beverage recommendations - must understand unique and complementary flavor pairings.
- Should be able to upsell menu add-ons, drinks, and desserts.
- Is familiar with current menus from preparation to presentation and can provide accurate information to guests including all ingredients.
- Ensures that proper cash handling standards are met.
- Adheres to all Departmental guidelines and standards as set out by the Food and Beverage Management Team.
- Adheres to safety standards and is familiar with Company Policies & Procedures.
- Must always maintain a professional and welcoming appearance.
- Is responsible for being prepared to start shift on time each day.
- Is able and willing to perform any other duties as may be required from time to time.
QUALIFICATIONS:
EDUCATION and/or EXPERIENCE
- Must have valid Serving It Right Certification
LANGUAGE SKILLS
- Ability to effectively present information and respond to questions from guests, and the public
- Ability to deal with challenging guest situations in an effective and positive manner
- Ability to listen to guest’s concerns and find a positive solution
REASONING ABILITY
- Must be able to work independently to achieve team goals
- Must have a solid ability to work as part of a team
- Ability to multi-task and pay close attention to details
- Must be able to maintain focus under pressure
Note: Due to the cyclical nature of the hospitality industry, it is understood that employees may be required to work varying schedules to reflect the business needs of Crown Isle Resort and Golf Community Thank you to all who apply. Only those selected will be contacted for an interview.
Job Types: Part-time, Permanent
Pay: From $18.25 per hour
Benefits
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site gym
- On-site parking
- Store discount
Ability to commute/relocate:
- Courtenay, BC V9N 9G3: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- Serving It Right (required)