Take on a leadership role at the British Columbia College of Nurses & Midwives as the Manager of IT Operations & Services in a adaptable hybrid setup. This full-time position provides you with the opportunity to manage IT infrastructure and end-user support while ensuring aligned and secure technology services. You will play a key role in fostering collaboration and performance among IT operations staff based in Vancouver. Key Responsibilities:

- Develop and lead IT Operations & Services team
- Build cohesion between User Support and Infrastructure units
- Oversee service delivery and support cycle
- Ensure adoption of ITIL-compliant ITSM practices
- Manage technology costs and vendor performance Requirements:
- Degree in IT, Computer Science, or relevant discipline
- 7-10 years in IT service delivery roles
- 3+ years in team leadership positions
- Expertise in Microsoft Azure and cloud technologies
- Familiarity with ITSM tools and frameworks Your experience in IT operations management will contribute to BCCNM’s goal of fostering equity and cultural safety.

📌 BCCNM IT Operations & Services Manager (Vancouver)
🏢 BC College of Nurses & Midwives
📍 Vancouver