Position Summary The Benefits and Pension Administrator will support the Manager, Pension & Benefits in the administration of SE Health’s benefits/pension programs. This role plays an important part in contributing to employee engagement by providing exceptional customer service and accurate/prompt resolution to benefits/pension-related inquiries and concerns.

Position Responsibilities

- Benefits & Pension Administration
- Complete monthly benefit and pension reviews to identify employees who meet eligibility requirements and prepare enrollment packages
- Complete daily benefits processing including enrollments, terminations and plan changes
- Enter benefits related data in the HRIS (PeopleSoft and Workday); ensure data is entered accurately and on a timely basis
- Administer the Leave of Absence (LOA) process and send benefits and pension communication
- Administer the Pre-authorized Debit (PAD) process and manage the benefits premiums reconciliation process with Payroll and employees

- Customer Service
- Act as the primary point of contact for all employee inquiries regarding benefits and pension program eligibility and enrolment
- Provide exceptional customer service and accurate/prompt resolution to employee concerns

- Reporting
- Review a variety of weekly reports, apply appropriate benefit plan changes and prepare communications for:

- Benefits Terminations

- Change of Status

- New Hires

- Leave of Absence

- Other
- Participate in special projects and perform other duties as required
- Update and maintain the benefits and pension administration job aids

Qualifications

- Post-secondary education with 1 to 2 years of HR/benefits administration experience
- Excellent interpersonal and communication skills (both verbal and written) with the ability to interact with employees in a positive and professional manner




- Strong customer service orientation
- Strong Excel skills; experience with benefits/claims systems would be an asset
- Detail oriented with a strong sense of initiative and urgency
- Tact, diplomacy and ability to deal with sensitive and confidential information
- Ability to problem solve and a willingness to take initiative

Why Join SE Health?

- Competitive Total Rewards: So much more than a paycheque! Enjoy comprehensive advantages, pension, flexible pay options, car-loan support, housing solutions and exclusive staff perks.
- Flexibility & Belonging: Thrive with hybrid work, flexible scheduling and a supportive, inclusive culture that puts people first.
- Purpose & Impact: Join a national social enterprise where your voice matters. Every role helps advance health, spark innovation and strengthen communities across Canada
- Growth That Meets Your Ambition: Access tuition support, training and meaningful career pathways across a growing, future-focused organization.

About SE Health SE Health is a not-for-profit social enterprise advancing health with heart. With 115+ years of impact, we bring hope, happiness and exceptional care to people and communities across Canada. We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well-being potential. We’re also an inclusive, supportive workplace offering competitive compensation, strong benefits and real opportunities to grow. We’re All In Together. Accessibility: If you require accommodations due to illness or disability, please contact Talent Acquisition at [email protected].

AI And Compensation Details We use AI to take notes during our interview. All applications and interviews are reviewed by our Talent Acquisition team. This role is a replacement position. The pay range is $46,000 – $59,000 annually, based on experience.

📌 Benefits and Pension Administrator (Markham)
🏢 SE Health
📍 Markham