Position summary:

As a member of an integrated palliative care team, the Personal Support Worker (PSW) provides compassionate, resident-centred palliative care at Maison Albert House in a casual capacity. This role involves delivering hands-on care and supporting residents and their families through the end-of-life journey. The PSW collaborates with the interdisciplinary team ensuring the highest standards of palliative care are delivered with compassion and respect.

Key responsibilities:

Care Delivery

- Provide direct personal resident care while maintaining dignity and comfort for residents.

- Contribute to a secure and respectful environment.

- Work in compliance with all established Health &
- Safety protocols and policies.

- Monitor residents’ physical, emotional, and psychosocial well-being and report changes or concerns to the Licensed Practical Nurse responsible for the resident or a member of the clinical leadership team in a timely manner.

- Document noted changes or concerns that are communicated (InfoAnywhere)

- Keep an updated daily flowsheet (InfoAnywhere)

- Educate residents and families about end-of-life care, what to expect, and available support services available.

- Assist with in-house housekeeping and kitchen duties.

Collaboration &

- Communication

- Foster open communication with staff, physicians, residents, and families, creating a positive team environment.

- Offer emotional support to families during the end-of-life process.

- Build strong,



cooperative relationships with the healthcare team to enhance care delivery.

Compliance &

- Professional Development

- Adhere to hospice policies, procedures, and regulatory guidelines related to palliative care.

- Participate in training sessions, staff meetings, and professional development opportunities.

- Contribute to a culture of excellence and continuous improvement in hospice care.

Qualifications and competencies

- Graduated from an accredited PSW program or a Resident Assistant (RA) program.

- Have knowledge of the principles, practices and methods of Palliative Care and the delivery of personal care services.

- Person-centred approach to care and community relations.

- Proven ability to effectively communicate with all levels of clinical and non-clinical personnel.

- Exceptional interpersonal and communication skills.

- Leadership qualities.

- Ability to work independently as well as part of a team.

- Able to perform and prioritize multiple functions and tasks.

- Able to work shift work.

- Experience in palliative care and hospice is an asset.

- Proficiency in Microsoft Office (Word, PowerPoint, Excel, and Outlook).

- Fluency in English and in French ESSENTIAL (do NOT apply if you are not fluently bilingual in English &
- French)

- Satisfactory Criminal and Vulnerable Sector Check.

Pay: $28.87 per hour

Benefits

- On-site parking

Work Location: In person

📌 Bilingual (EN/FR) Personal Support Worker (Casual)
🏢 Hospice Southeast New Brunswick (SENB)
📍 Moncton