Drive success for clients as a Bilingual Technical Client Services Specialist at Aramark. This role focuses on delivering top-notch customer support and system training. Join Aramark in an environment where your skills in client relations and technical support will shine.
You will provide critical first-level support, manage user accounts, and ensure effective system utilization. This position offers the chance to influence client adoption of technology solutions through your proactive engagement. Key Responsibilities:
- Assess and troubleshoot user inquiries and challenges
- Conduct training sessions and develop documentation
- Maintain profiles in our management systems
- Work with IT to enhance systems and perform quality testing
- Analyze and track client engagement metrics Requirements:
- Minimum three years in IT or customer service roles
- Excellent attention to detail and communication skills
- Microsoft Office proficiency and familiarity with video-editing
- Bilingual in English and French is mandatory
- Relevant two-year technology degree or higher preferred Be a part of an innovative team at Aramark, focused on client engagement and technology excellence.