- Process, generate, submit, and track customer invoices in accordance with customer-specific requirements and company policies.
- Generate weekly Time & Material (T&M;) invoices.
- Process monthly maintenance billing.
- Generate monthly Quoted Service (QS) invoices.
- Upload invoices to customer-designated billing portals, ensuring compliance with individual customer submission requirements.
- Process invoice corrections, including credits and re-bills, as required.
- Monitor invoice status and assist with resolving billing issues to ensure timely payment.
- Update increases for T&M; billing rates
Customer Service & Account Administration
- Serve as a shared point of contact for customer inquiries related to invoicing and administrative matters.
- Process customer account changes and coordinate updates with the billing department to maintain accurate records.
- Respond to customer requests promptly and professionally, ensuring a high level of customer service.
- Coordinate customer site access requests, including scheduling and managing access for services such as fire testing.
Purchase Order Administration
- Create purchase requisitions as requested by the Service and Quoted Service Supervisors, and Major Project Manager, as required
- Submit requisitions to Parts Canada for processing.
- Receive and process purchase orders within Oracle.
- Investigate and resolve purchase order discrepancies to ensure accurate financial records and timely procurement.
- Follow up communications as required
Perform other duties as assigned
📌 Billing Administrator (London)
🏢 AppleOne Employment Services
📍 London
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