We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. As a Branch Manager, you will lead branch operations, optimize member experience, and drive business development through exceptional people leadership and strategic execution. You will oversee operational planning, staff development, community engagement, and financial performance, ensuring members receive high‑value financial advice and services that support their long‑term well‑being.

This role is ideal for a collaborative, community‑driven leader who thrives in dynamic environments and inspires teams to deliver excellence. This is a Full‑time, Permanent role based at our Abbotsford Community Branch (Branch 34) and will report directly to the Senior Regional Director, Inclusive Banking. Delivering on financial objectives and performance targets for the branch Developing, coordinating, and monitoring branch activities to ensure high‑quality service delivery Building branch visibility and brand awareness to strengthen community presence and drive business growth Coaching and guiding staff to achieve excellence in advice, service,



and member experience Analyzing operational processes to identify efficiencies and areas for continuous improvement Minimum 3 years of people‑management experience in a financial services environment Minimum 2 years of business development experience with demonstrated measurable outcomes At least 5 years of overall experience in the financial industry or a related field Strong business acumen and applied knowledge of financial products, advice, and service delivery Advanced knowledge of Vancity products, policies, procedures, systems, and tools A Bachelor's Degree or equivalent combination of education and experience Completion of Vancity‑aligned coaching modules An Effective Communicator – You communicate business objectives clearly and model strong member‑service behaviours.

A Decisive Problem‑Solver – You confidently assess risk and identify solutions that balance member impact and business needs. Analytical and Insight‑Driven – You evaluate branch performance and identify areas for operational improvement. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity.

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities.

Living Wage Employer :



We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers. Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.

Generous Vacation : Current employees start with 3-4 weeks of vacation per year, with additional days earned over time.

Extra Stat Holidays : In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.

Immediate Health Coverage : Health and dental benefits begin on your hire date, with three levels of coverage to choose from.

Defined Benefit Pension : Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone. Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA).

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.

📌 Branch Manager (Full Time) (Abbotsford)
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📍 Abbotsford