Business Systems Analyst - Payments, Mainframe

Location: Toronto, ON

Onsite Flexibility: Onsite

Contract Details

- Position Type: Contract
- Contract Duration: 4 months (with potential for extension and conversion to FTE)
- Pay Rate: C$65.00–C$80.00 / Hour (CAD)
- Shift / Schedule: 37.5 hours/week, 9:00 AM – 5:00 PM, Monday to Friday
- Travel Requirements: Not specified

Job Summary You'll be joining CIBC's Enterprise Payments Technology team as a Sr.

Business Systems

Analyst, supporting a portfolio of critical platforms across payment rails, fraud controls, commercial account ledger capabilities, real-time payments, and other core commercial banking and mainframe-based applications. In this role, you will lead business and systems analysis activities across strategic initiatives and operational priorities, ensuring business needs are translated into clear, actionable, and delivery-ready requirements. You will work closely with business, operations, product, technology, and risk stakeholders, serving as a key liaison between partners and delivery teams.

The contractor will initially support a cloud migration initiative and product upgrade for a Payment Hub application . The platform supports multiple payment products, file formats, and payment rails. The resource may also support other payments-related initiatives based on project priorities.

Key Responsibilities

Strategic Advisory and Stakeholder Partnership

- Be the strategic voice on agile teams by advising delivery teams and business leaders on scope, priorities, risks, and solution considerations.
- Build robust relationships across business, product, operations, technology, risk, SMEs, and working group members to drive alignment, informed decisions, and successful outcomes.

Requirements and Systems Analysis

- Work closely with business partners, Product Owners, SMEs, and stakeholders to gather, analyze, and document complex business, functional, integration, data, and non-functional requirements.
- Facilitate sessions and workshops to elicit requirements from high-level features and capabilities, and translate them into clear artifacts such as user stories, acceptance criteria, process flows, data flows, and traceability documentation.

Solution Design and Delivery Support





- Support and influence solution design discussions to ensure solutions are client-focused, aligned to business needs, and compliant with technology standards, quality expectations, and control requirements.
- Prepare and validate solution design documentation, clarify scope, assess impacts and dependencies, and where applicable perform detailed analysis of vendor solutions against business requirements and technology standards.

Required Skills

- 8 years of Business Systems Analysis experience
- Experience working in Agile, Waterfall, and hybrid delivery environments
- Strong requirements elicitation and documentation experience
- Experience with process modelling, user stories, acceptance criteria, requirements traceability, and testing support
- Robust understanding of enterprise applications, system integrations, APIs, messaging, and batch processing
- Proficiency with JIRA, Confluence, Visio, SQL, and Microsoft Office
- Excellent communication and stakeholder management skills
- Ability to translate business requirements into clear, actionable deliverables
- Experience within banking, payments, or fin-tech
- Knowledge of the payments domain, SWIFT , including ISO 20022 , real-time payments, fraud/risk controls, and resiliency

Preferred Skills

- Familiarity with mainframe platforms

Additional Skills

- Strong written and verbal communication skills
- Ability to engage and influence stakeholders effectively
- Solid organizational and prioritization skills
- Ability to manage competing priorities in a fast-paced environment
- Analytical mindset with strong problem-solving abilities

Education Requirements

- Bachelor's degree or equivalent in Computer Science or a technical discipline

Required Experience

- 8 years of experience as a Business Systems Analyst in Agile, Waterfall, and hybrid/delivery-focused environments, preferably within banking, payments, financial services, or a financial institution




- Strong technical and domain knowledge across complex enterprise applications, integrations, APIs, messaging, batch processing, and preferably mainframe-based platforms, with knowledge of payments domain standards including ISO 20022, real-time payments, fraud/risk controls, and resiliency
- Skilled in business analysis practices, including requirements elicitation, workshops, documentation analysis, process modelling, process flow documentation, user stories, acceptance criteria, traceability, and the ability to review and support testing activities using industry-standard tools
- Excellent communicator and problem solver with the ability to engage stakeholders at all levels, translate requirements into actionable deliverables, manage multiple priorities, and work effectively in a fast-paced environment
- Comfortable using test management tools and platforms, including JIRA, Confluence, Visio, SQL, MS Office, AI-enabled productivity tools, and other collaboration and analysis technologies to support delivery quality and efficiency
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund

About the Client This client is a leading North American financial institution offering reliable banking products and personalized financial solutions. Serving millions of clients across its home market and operating internationally — with significant commercial and investment banking presence across Canada and the United States — this organization provides a broad range of banking, wealth management, and capital markets products and services to individuals, businesses, and institutional clients. The organization employs business analysts, technology professionals, payments specialists, project managers, and financial services experts who collaborate across large enterprise portfolios in a purpose-driven, collaborative culture.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-12058 Industry: Data & Analytics

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📌 Business Systems Analyst - Payments, Mainframe (Toronto)
🏢 Global Technical Talent, an Inc. 5000
📍 Toronto