Job Summary

We are seeking an energetic and dedicated Cafe Manager to lead our vibrant café team and deliver exceptional customer experiences.

The Role

We are looking for an experienced, detail-oriented, and reliable Cafe Manager to oversee our front-of-house (FOH) operations. If you are a natural leader with a strong FOH background, a knack for organization, and high standards for hospitality and operational flow, we’d love to meet you.

Key Responsibilities

- Scheduling & Team Management: Build and maintain efficient weekly schedules for all Front-of-House staff, balancing labor efficiency with smooth service.
- SOP Creation & Implementation: Develop, refine, and enforce clear Standard Operating Procedures (SOPs) for daily opening and closing routines.
- Training & Onboarding: Train and mentor new hires, ensuring all staff uphold high service standards, product knowledge, and efficiency.
- Operational Accountability: Ensure the team completes daily due diligence, health and safety standards, checklist accountability,



and deep-cleaning protocols.
- Ordering & FOH Inventory: Monitor and manage inventory levels for front-of-house supplies, paper goods, and daily operational non-perishables, ensuring timely reordering.
- Customer Experience: Maintain a welcoming, clean, and organized environment while resolving customer inquiries with professionalism.

Qualifications & Requirements

- Experience: Minimum 2 to 3 years of supervisory or management experience in a fast-paced food and beverage environment.
- Strong leadership skills with a hands-on approach to training and maintaining staff accountability.
- Highly organized with strong time-management skills.
- Adaptable availability, including weekends and early mornings/evenings as required by cafe operating hours.

Pay: $23.00-$28.00 per hour

Benefits

- Paid time off
- Store discount

Work Location: In person

📌 Cafe Manager (Toronto)
🏢 Death in Venice Gelato
📍 Toronto