Enhance your career with HomeEquity Bank as a Client Relations Specialist in a hybrid work workplace. Bring your passion for customer service to support clients effectively across multiple channels. This role requires a commitment to delivering exceptional client service and meeting established SLAs.

As a Client Relations Specialist, you will manage client inquiries, handle complaints, and coordinate with other departments to ensure timely responses. Contribute to a culture focused on continuous improvement while gaining valuable experience at a leading provider of reverse mortgages. Key Responsibilities:

- Deliver outstanding service through various communication channels
- Process customer requests while adhering to compliance regulations




- Resolve client complaints according to established policies
- Collaborate with teams to meet performance targets
- Document all client interactions accurately Requirements:
- Strong verbal and written communication skills
- Experience in client service or call centers
- Ability to manage multiple tasks effectively
- Knowledge of privacy and AML legislation is an asset
- Flexibility to work between 9:00 am – 5:30 pm (EST) Utilize your customer service skills while contributing to a positive client experience at HomeEquity Bank.

📌 Client Relations Specialist at HomeEquity Bank (Toronto)
🏢 HomeEquity Bank
📍 Toronto