We are seeking a friendly, organized and compassionate Clinical Receptionist/Physiotherapy Assistant to support the day to day operations of a Physiotherapy clinic. This position combines front desk administrative responsibilities with assisting Physiotherapists and patients during treatment sessions.

Specific responsibilities will include

Greet patients warmly and provide excellent customer service

Register new patients and maintain accurate record keeping

Respond to all patient inquiries with appropriate follow up.

Scheduling and confirming appointments using electronic booking systems, and maintaining effective flow of practitioner schedules on a daily basis.

Ensure billing/payment directly with clients using Point of Sale, and through insurance claim submission.

Liaison with external providers – insurance and medical offices to share and collect confidential patient information.

Data Input/Records Management/Project Management

Ensure submission of client information with the Motor Vehicle Accident Insurance system.

Ensure submission of client information with WSIB

Prepare treatment areas and equipment for patient appointments

Assist Physiotherapists with patient positioning,



modalities, and prescribed exercises

Help ensure patients feel comfortable and supported throughout their clinical visit

Skills and Experience

Minimum of 1 years experience in office administrative/management role – ideally in a medical environment where you have developed knowledge of insurance rules, and billing practices

Friendly and welcoming attitude, with the ability to prioritize and balance multiple tasks.

A professional who demonstrates initiative, attention to detail and follow through.

Excellent interpersonal/communication skills are a must

Proficiency/fluency in the English language (written and spoken) is a must

Medical Administration Diploma is an asset

Good computer skills, ideally with working knowledge of Electronic Booking Medical Records systems (ie TELUS, HCAI, Provider Connect, etc)

Experience working with a Physiotherapist is a requirement

Speaking Tagalog is an asset

Experience with Juvonno an asset

Job Type: Full-time

Pay: $18.00-$22.00 per hour

Benefits

- On-site parking

Work Location: In person

📌 Clinical Receptionist/Physiotherapy Assistant (Mississauga)
🏢 Physiocure Physiotherapy and Rehab Center
📍 Mississauga