Join Compass Credit Union as a Member Service Supervisor at our Brandon Thomas Mall Branch, a full time permanent role that emphasizes outstanding member and sales service. This position involves leading and empowering a team to achieve both customer satisfaction and business targets. You will report directly to the Manager of Member Service and Administration and will facilitate a supportive environment that prioritizes mentorship and service excellence.

Effective communication and organized team management are crucial for this role. Key Responsibilities:

- Supervise operations and assist in managing team performance
- Handle member inquiries and assess financial needs
- Manage cash and non-cash transaction processes
- Open and manage various account types for members
- Ensure prompt response to ATM and online service requests Requirements:
- Completion of Grade 12 or equivalent education
- 2-3 years of cash handling or member service experience
- Supervisory experience preferred, especially in Credit Unions
- Decision-making and organizational skills required
- Proven ability to maintain attention to detail in service Lead a dynamic member service team and enhance service quality at Compass Credit Union in Brandon.

📌 Compass Credit Union Member Service Lead (Brandon)
🏢 eBrandon
📍 Brandon