23 Aug
|
Ocean Contractors
|
Halifax Regional Municipality
23 Aug
Ocean Contractors
Halifax Regional Municipality
Ocean Contractors Limited has been a trusted leader in the asphalt and ready-mix concrete industry since 1974. Built on a foundation of quality, we take pride in delivering exceptional products, dependable service, and employing dedicated people who understand the importance of getting the job done right.
We are currently seeking an experienced and highly organized Concrete Dispatcher to join our Ready-Mix Concrete operations team.
The Concrete Dispatcher plays a critical role in keeping our concrete operation running efficiently. This position is responsible for coordinating ready-mix trucks, communicating with drivers, customers, plant personnel, and field crews, and ensuring concrete deliveries arrive safely and on schedule.
We are looking for someone who can stay calm under pressure, think ahead, communicate clearly, and manage a fast-paced schedule where priorities can change throughout the day.
Key Responsibilities
- Schedule and dispatch ready-mix concrete trucks to customer and company job sites.
- Coordinate daily concrete orders, delivery times, truck availability, and plant production.
- Maintain constant communication with drivers, customers, plant operators, supervisors, and field personnel.
- Monitor truck locations and delivery progress throughout the day.
- Adjust schedules as required due to traffic, weather, job-site delays, equipment issues, or changing customer requirements.
- Ensure trucks are utilized efficiently while minimizing delays and unnecessary downtime.
- Confirm customer orders, delivery locations, quantities, mix requirements, and requested delivery times.
- Provide drivers with clear and accurate instructions regarding deliveries and job-site requirements.
- Communicate delays or scheduling changes promptly and professionally to customers and operations staff.
- Maintain accurate dispatch records and documentation.
- Assist with resolving delivery issues and customer concerns.
- Work closely with the Concrete Superintendent and plant personnel to ensure daily production and delivery requirements are achieved.
- Promote a strong culture of safety, teamwork, accountability, and customer service.
Qualifications and Experience The ideal candidate will have:
- Previous dispatching experience, preferably within the ready-mix concrete, trucking, construction, aggregate, or transportation industry.
- Strong knowledge of the Halifax Regional Municipality and surrounding areas.
- Excellent communication and interpersonal skills.
- Strong organizational skills with the ability to manage multiple priorities at the same time.
- Ability to remain calm and make sound decisions in a fast-paced setting.
- Strong computer skills and the ability to learn dispatching, GPS, and fleet-management software.
- Experience working with truck GPS tracking or dispatch-management systems would be considered an asset.
- Knowledge of ready-mix concrete operations would be a strong asset.
- Good understanding of trucking operations, driver hours, job-site logistics,
and scheduling.
- Strong attention to detail and accuracy.
- Ability to work effectively both independently and as part of an operations team.
What We Are Looking For This position requires more than simply answering phones and assigning trucks. A successful Concrete Dispatcher understands how every decision affects the plant, the drivers, the customer, and the job site.
We are looking for someone who:
- Takes ownership of the daily schedule.
- Thinks several moves ahead.
- Communicates problems before they become bigger problems.
- Treats drivers and customers professionally and respectfully.
- Can handle pressure without losing focus.
- Understands that reliable service and efficient truck utilization are essential to a successful ready-mix operation.
What Ocean Contractors Offers
- Competitive compensation based on experience.
- Full-time employment.
- A strong and established company that has been operating since 1974.
- A professional and team-oriented work environment.
- Opportunity to develop your knowledge of concrete, transportation, and construction operations.
- Opportunity for advancement for individuals who demonstrate leadership, reliability, and strong performance.
If you have dispatching experience, strong organizational skills, and enjoy working in a fast-moving operations environment, we would like to hear from you. Please submit your resume through Indeed.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Benefits
- Dental care
- On-site parking
- RRSP match
Work Location: In person
📌 Concrete Dispatcher (Halifax Regional Municipality)
🏢 Ocean Contractors
📍 Halifax Regional Municipality