Join Cisco as a Customer Experience Automation Leader, where you'll spearhead technical projects and leverage AI to drive improvements in efficiency and user satisfaction.

Your role will encompass defining standards and advocating for customer-driven product enhancements. In this pivotal role, you will leverage your considerable experience in project leadership and technical standards to innovate customer experiences.

Your responsibilities include designing test environments and mentoring team members while addressing critical technical escalations. Proficient in data center technologies and enterprise networking, you are well-equipped to represent Cisco at industry events. Key Responsibilities:

- Direct complex projects and define technical benchmarks
- Implement automation and AI strategies for efficiency




- Develop effective test environments and resolve issues
- Mentor team talent and advocate for customer feedback
- Represent Cisco at industry events while sharing insights Requirements:
- Bachelor’s degree with 8+ years or Master’s with 6+ years
- Required: Expert-level certification (CCIE)
- Bilingual in Canadian French + English
- Deep knowledge in networking and data center technologies
- Mastery of automation techniques and security protocols Leverage your expertise in automation and technical leadership to elevate customer experiences with Cisco.

📌 Customer Experience Automation Leader at Cisco (Montreal)
🏢 Jobtailor
📍 Montreal