Join Heeman’s in Thorndale, Ontario, as a Customer Experience Supervisor to ensure every customer has a delightful shopping experience. Your leadership will enhance our customer service culture and operational efficiency. As a full-time supervisor, you will lead Customer Experience Associates in a fast-paced setting focused on customer satisfaction.

Your role includes addressing customer inquiries, staff training, and overseeing smooth checkout processes. Your efforts will be pivotal in maintaining Heeman’s reputation as a happy place for all. Key Responsibilities:

- Lead daily operations and oversee customer service associates
- Ensure efficient and welcoming checkout experiences
- Manage point-of-sale systems and troubleshoot issues
- Provide training and support for customer service staff
- Monitor inventory and maintain product organization Requirements:
- At least 2 years of supervisory experience
- Prior experience in retail, cafe, or barista roles
- Strong customer service and leadership skills
- General knowledge of plants and gardening
- Flexible schedule availability, including weekends Facilitate exceptional customer experiences and lead a vibrant team at Heeman's!

📌 Customer Experience Supervisor – Beanery & Berries (Thames Centre)
🏢 Push Operations
📍 Thames Centre