Drive customer satisfaction at the Kenan Advantage Group as a Customer Service Representative on night shifts. Support drivers, optimize load management, and ensure effective operations in this dynamic role.

Join Westcan Bulk Transport as a Customer Service Representative, focusing on planning and supporting drivers' daily tasks. This night shift position runs from 6 PM to 6 AM, Wednesday to Saturday. You will match drivers with loads, ensure completion of delivery instructions, and communicate effectively with drivers toward optimal fleet efficiency.

Key Responsibilities: • Match drivers, trucks, and trailers based on load requirements • Ensure adequate driver hours of service and compliance • Communicate any deviations with planned loads • Take customer orders and enter them into the TMW system • Provide timely ETA updates and support to drivers

Requirements: • Prior dispatch experience preferred • Strong organizational and communication skills • Ability to manage multiple responsibilities independently • Previous transportation industry experience beneficial • Outstanding customer service skills and initiative

Support Westcan's commitment to excellence while enhancing your career in customer service.

📌 Customer Service Representative - Night Shift (Winnipeg)
🏢 Socket.dev
📍 Winnipeg