Join Quadro Engineering as a Customer Service Specialist in Waterloo, ON, where your skills in order management and customer communication will thrive. Drive customer satisfaction through effective service delivery. In this pivotal role within the Value Stream department, you will correspond with global teams and partner channels, ensuring accurate order processing and timely updates.

Your goal will be to provide top-notch service while handling warranty claims and coordinating returns. A passion for technical sales is essential. Key Responsibilities:

- Validate compliance for all customer orders
- Enter and manage customer orders as per SOPs
- Collaborate with the Value Stream team for services
- Keep customers updated on order status
- Manage warranty claims and documentation Requirements:
- 2-4 years of relevant customer service experience
- Post-secondary education in a relevant field
- Excellent attention to detail
- Experience with ERP systems preferred
- Robust organizational and multitasking skills Utilize your expertise in customer service to excel and make a significant impact at Quadro Engineering.

📌 Customer Service Specialist in Waterloo (London)
🏢 Quadro Engineering
📍 London