We are seeking a dedicated and highly organized Dental Administrator to join our busy Oral & Maxillofacial Surgery practice. As the first point of contact for our patients and referring offices, you will play a vital role in creating a calm, professional, and supportive environment for patients undergoing surgical care. This position involves advanced scheduling, referral coordination, and patient billing, including accounts receivable follow-up.

If you excel in a quick-paced surgical setting and are passionate about patient care, we would love to hear from you.

Key Responsibilities

- Greet patients warmly and manage surgical check-in and check-out procedures
- Schedule consultations and surgical appointments, coordinating operating time, sedation requirements, and surgeon availability
- Answer phone calls and manage in-person inquiries from patients and referring dental offices with professionalism and accuracy
- Manage patient billing and accounts receivable, including: Generating surgical invoices, estimates, posting payments, following up on outstanding balances
- Maintain accurate patient records and referrals using Curve Hero
- Process and track insurance claims, pre-authorizations, and reimbursements related to oral surgery procedures
- Coordinate with surgeons, nurses, and sterilization staff to ensure smooth daily surgical workflow
- Maintain an organized,



clean, and patient-ready front desk environment
- Assist with office policies, privacy standards, and compliance with health and safety regulations
- Support referral management, including receiving, documenting, and following up on incoming referrals

Required Skills & Qualifications

- 1–2 years of experience in a dental clinic (oral surgery or surgical specialty preferred)
- Proficiency with Curve Hero (preferred)
- Strong understanding of oral surgery procedures, dental terminology, and sedation workflows
- Working knowledge of surgical billing, insurance coordination, and accounts receivable
- Excellent front-desk and administrative skills, including managing high-volume, multi-line phone systems
- Strong multitasking, prioritization, and time-management abilities in a fast-paced environment
- Exceptional verbal and written communication skills
- Calm, professional, and compassionate demeanour, especially with anxious or post-operative patients

Schedule

- Day shift
- Monday to Friday

Benefits

- RRSP matching
- Wellness program

Please note: No phone calls or emails regarding this position. Only qualified candidates will be contacted. Job Type: Full-time

Pay: From $25.00 per hour

Benefits

- On-site parking

Work Location: In person

📌 Dental Administrator (Calgary)
🏢 Touchan Oral Surgery
📍 Calgary