Enhance educational experiences at McGraw Hill as a Digital Technology Specialist. Manage digital product delivery and operational support in a hybrid work setting, enhancing accessibility for Canadian customers. In this essential role, you will oversee the operational execution of digital products in Canada.

With at least 2 years of project management experience, you will manage multiple channels and ensure smooth access to eBooks and courseware. Collaborating with cross-functional teams will be key in implementing continuous process improvements and maintaining delivery infrastructure. Key Responsibilities:

- Lead operational partnerships with channel distributors
- Manage end-to-end processes for digital products
- Ensure accurate eBook content delivery
- Support Institutional and Inclusive Access models
- Generate required reporting with data analysis Requirements:
- 2+ years of project management experience
- Detail-oriented with strong communication skills
- Customer service experience preferred
- Proficient in Microsoft Office suite
- Experience with change management and process improvements Combine your project management skills and digital technology knowledge to support McGraw Hill's educational mission.

📌 Digital Technology Specialist McGraw Hill (Toronto)
🏢 Mheducation
📍 Toronto