Director of Customer Experience Systems (Toronto)

Director of Customer Experience Systems (Toronto)

23 Aug
|
United States Digital Space
|
Toronto

23 Aug

United States Digital Space

Toronto

Lead a passionate team in redefining customer experience at the company as the Director of CX Business Systems. Drive strategic initiatives and technology adoption to enhance customer engagement. As a pivotal leadership role, the Director of Customer Experience Systems will spearhead the Post Sales/CX business systems team.

With over 15 years of expertise, you’ll be responsible for advancing technology strategies and implementing best practices across key customer functions. Ensure delivery excellence through clear project documentation

- Oversee the implementation and governance of CX systems
- Bachelor's degree in IT, Computer Science, or related field
- Familiar with Salesforce and other CX tools
- Solid communication and stakeholder management skills Elevate the company's customer experience landscape by leveraging technology and your leadership skills.

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📌 Director of Customer Experience Systems (Toronto)
🏢 United States Digital Space
📍 Toronto

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