Director of Performance Management and Policy (Toronto)

Director of Performance Management and Policy (Toronto)

23 Aug
|
Mastercard
|
Toronto

23 Aug

Mastercard

Toronto

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.

Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Director, Cloud Infrastructure We are seeking a Technical Director of Cloud Infrastructure to lead a technical team that builds, scales, and operates cloud platform capabilities across AWS and Azure. This role sits within the Services Enablement and Transformation team, advancing repeatable cloud patterns, improving delivery efficiency, and reducing implementation risk across Mastercard Services.

The role requires technical depth across provisioning, infrastructure as code, networking, Kubernetes, GitOps, CI/CD, policy as code, security, and cloud governance, along with the leadership discipline to turn complex infrastructure needs into secure, reliable, reusable platform capabilities. The Director will partner with Engineering, Product, Security, Enterprise Architecture, Operations, Finance, and vendors to reduce delivery friction and improve outcomes for internal customers. The Director of Cloud Infrastructure will manage a technical team within Services Enablement and Transformation responsible for delivering secure, scalable, well-governed cloud infrastructure capabilities across AWS and Azure.

This leader will bring a deep understanding of cloud provisioning, scaling challenges, networking, cloud connectivity, infrastructure automation, FinOps, and governance models, with a focus on repeatability, execution efficiency, and risk reduction. This role requires a technical leader who can break complex infrastructure problems into clear execution plans, lead technical discussions, and partner across Engineering, Product, Security, Architecture, Operations, Finance, and vendors to deliver cloud-first solutions. This leader will support vendor negotiations, evaluate technology trade-offs, and ensure cloud investments align to cost, risk, security, and business value.

The Director of Cloud Infrastructure will:



Directly manage a technical cloud infrastructure team focused on AWS and Azure provisioning, scaling, networking, connectivity, automation, and reliability. Drive execution across complex cloud initiatives by breaking down technical problems, clarifying priorities, removing blockers, and holding teams accountable for outcomes. Own the cloud platform roadmap and prioritization, ensuring the team executes product deliverables and delivers measurable outcomes for internal customers.

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FinOps and cloud governance practices to improve cost transparency, consumption discipline, risk management, and accountability across cloud platforms. Lead technical discussions with clarity and confidence, translating complex infrastructure trade-offs into practical recommendations for engineering and business stakeholders. Review cloud infrastructure designs, challenge assumptions, identify risks, and recommend improvements to scalability, security, resiliency, automation, and readiness.

Operate effectively in ambiguous environments by making assertive decisions, aligning stakeholders, and adapting plans as requirements, risks, and priorities evolve. Support vendor evaluations and negotiations, ensuring provider commitments, commercial terms, and technical solutions align with platform needs and enterprise goals. Motivate, coach, and challenge team members to raise technical standards, improve delivery discipline, develop talent, and build resilient cloud infrastructure capabilities across geographies and time zones.

Proven experience leading technical cloud infrastructure teams responsible for building, operating, and improving enterprise-scale cloud platforms. Strong hands-on understanding of AWS and Azure technologies, including cloud provisioning, scaling patterns, infrastructure automation, and operational reliability. Deep knowledge of networking fundamentals, cloud connectivity, routing, segmentation, resiliency, and secure integration between cloud platforms and enterprise environments.

Experience defining and applying cloud governance models,



infrastructure standards, controls, guardrails, and reusable patterns that enable teams to move quickly and safely. Ability to break down complex technical problems into clear options, recommendations, and execution plans that engineering and business stakeholders can understand.

Experience owning technical roadmaps, setting priorities, and driving execution against product deliverables in partnership with product, engineering, and platform stakeholders. Confident communicator who can lead technical discussions, challenge assumptions, drive alignment, and make assertive decisions in ambiguous environments. Ability to review infrastructure and architecture designs, ask strong technical questions, surface risks, and make clear recommendations to improve delivery quality and platform outcomes.

Clear understanding of modern engineering practices, including GitOps, Kubernetes, CI/CD, policy as code, and Agile methodologies used to deliver secure, repeatable, and automated infrastructure capabilities.

Experience supporting vendor evaluations and negotiations, with the ability to assess technical trade-offs, commercial terms, service commitments, and long‑term platform value. People who can scale and lead teams across geographies, work effectively across time zones, motivate, coach, develop, and challenge team members while raising technical standards, improving execution discipline, and building a robust team culture. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] not include any medical or health information in this email.

Corporate Security Responsibility

Abide by Mastercard’s security policies and practices; Report any suspected information security violation or breach, and In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This is a pipeline posting for future opportunities within our team. Vancouver, Canada: $154,000 - $247,000 CAD Toronto, Canada: $154,000 - $247,000 CAD #

📌 Director of Performance Management and Policy (Toronto)
🏢 Mastercard
📍 Toronto

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