About Us

D.B.I. Inc. is a privately owned transportation company based in West Edmonton, Alberta, specializing in heavy haul, over-dimensional, and general freight transportation throughout Canada and the United States. We are committed to providing safe, reliable, and professional transportation solutions to our customers across a wide range of industries.

Position Overview

We are seeking a skilled and motivated Dispatch Planner to join our growing transportation team in Edmonton. This role is responsible for planning, scheduling, dispatching, and monitoring the movement of freight, drivers, tractors/ trucks, and trailers to ensure efficient, safe, and timely transportation operations.

The Dispatch Planner plays a key role in maximizing driver and equipment utilization, minimizing delays and empty miles, maintaining customer service standards, and ensuring freight is delivered according to schedule.

If you are highly organized, detail-oriented, and able to make quick, effective decisions in a fast-paced transportation environment, we'd like to hear from you.

Key Responsibilities

- Plan, schedule, and coordinate daily freight movements.
- Assign loads to appropriate drivers, tractors, and trailers based on availability, location, equipment, and delivery requirements.
- Enter and maintain accurate load information in the dispatch system.
- Review driver assignments to ensure all loads are dispatched efficiently and on schedule.
- Monitor driver and vehicle locations using ELD/GPS tracking systems.
- Review driver Hours of Service (HOS) logs to confirm available driving hours and ensure schedules are realistic and compliant.
- Monitor pickup and delivery schedules and proactively address delays, missed appointments, breakdowns, weather conditions, or other operational issues.
- Maintain accurate records of departure times, destinations, cargo, estimated arrival times, and other dispatch information.




- Coordinate pickup and delivery appointments and provide drivers with necessary trip and route information.
- Provide ongoing operational support while developing and maintaining professional, productive relationships and communicating effectively with drivers, customers, brokers, shippers, receivers, and internal teams.
- Schedule equipment for preventative maintenance, DOT testing, and required inspections.
- Support safe transportation operations by monitoring compliance with company policies and applicable transportation regulations.
- Complete dispatch documentation accurately and in accordance with established company procedures.
- Maintain accurate and up-to-date dispatch records.
- Collaborate with supervisors and other team members to ensure efficient daily operations.
- Perform additional duties as assigned by the Operations or Dispatch Manager.

Requirements

- Minimum of 1-3 years of experience in trucking dispatch, transportation, logistics, load planning, or a related field is preferred.
- Strong understanding of trucking operations, freight movement, routing, and scheduling.
- Experience with Axon and Samsara, or similar platforms is considered a strong asset.
- Working knowledge of Hours of Service (HOS), ELD systems, and applicable trucking regulations.
- Strong geographical knowledge and ability to plan efficient transportation routes.
- Strong telephone etiquette and customer-service skills including verbal and written communication skills.




- Excellent organizational and time-management skills with the ability to multitask and prioritize.
- Robust problem-solving and decision-making abilities.
- Ability to remain calm and professional when working under pressure.
- Strong attention to detail and ability to maintain accurate records.
- Strong commitment to safety, compliance, and efficient transportation operations.
- Ability to work flexible hours based on transportation and dispatch operational requirements, including occasional on-call availability when on schedule.

What We Offer

- Competitive wage based on experience and qualifications.
- Stable, full-time employment with a busy and growing operation.
- Opportunities for ongoing training and professional development.
- Supportive team environment focused on safety, quality, and continuous improvement.
- Benefits

Equal Opportunity Employer We are committed to creating an inclusive workplace where everyone is treated with respect and dignity. We welcome applications from qualified candidates of all genders, backgrounds, identities, and experiences. Accommodations are available throughout the recruitment process upon request.

Join Our Team

If you are looking for challenging and rewarding work with a reputable transportation company, we would like to hear from you.

Please submit your resume via this job post or to [email protected].

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Pay: $22.00-$35.00 per hour

Benefits

- Dental care
- Extended health care
- On-site parking
- Vision care

Application question(s):
- Do you have any experience working with Axon or other similar dispatch systems?
- Do you have any experience working with Samsara or other similar fleet systems?

Experience:
- Dispatch Planning: 1 year (required)

Work Location: In person

📌 Dispatch Planner (Edmonton)
🏢 D.B.I. Dry-Blast
📍 Edmonton