Vertex is currently accepting applications for one full-time, permanent Dispatcher in Whitecourt, AB. The successful candidate must have experience dispatching fleet to various clients on a day to day basis. Responsibilities include exceptional communication with employees and clients, creating employee and truck schedules, troubleshooting equipment and provide solutions to clients' needs.

Candidate Qualifications

- Minimum of two years’ relevant dispatching trucks & employees within one or more of the following industries: oil & gas, pipeline, power transmission, mining, construction and municipal
- Strong knowledge of TDG regulations, HOS, weights and dimensions, permitting, load securement and OH&S; standards
- Valid H2S Alive, First Aid, CSO and Construction Safety Training System (CSTS)
- Valid Class 5 driver’s license (clean 5-year abstract) Class 1 license preferred and considered an asset
- Must successfully complete a pre-employment drug and alcohol testing
- Excellent written, verbal, and interpersonal communication skills an asset
- Advanced computer skills including proficiency within Microsoft Office Suite
- Demonstrated ability to work effectively within a team or independently, across multiple functional areas, and with various qualified disciplines
- Superior customer service and communication skills (written and verbal)




- Ability to manage a high volume and fast paced workloadMust be able to make decisions calmly and efficiently in high stress environments
- Must be detail oriented and highly organized

Responsibilities

- Setting of schedules for trucks and employees (drivers)
- Communicate efficiently and effectively with drivers regarding all transport matters
- Trouble shoot equipment problems and provide solutions to customers
- Provide customer service to clients
- Review and approve work tickets, driver logs, time sheets and requested days off
- Monitor calls and emails regularly
- Provide support and expert opinion to drivers and management as needed
- Other duties as required by your supervisor and or manager

Location

- This position will be based out of Whitecourt, AB.

Additional Information

- Compensation is commensurate with education and experience
- Excellent health and dental benefit package
- Versatile company culture that is ever expanding and growing

With a track record of success, Vertex provides a fast-paced environment where people thrive. We recognize that each member brings a valuable skillset to the Vertex team and we make health, safety and community well-being a priority by supporting numerous endeavors at each of our locations across North America.

At Vertex, we value teamwork through collaboration and provide support across the entire organization.

📌 Dispatcher (Whitecourt)
🏢 Vertex Resource Group
📍 Whitecourt