Drive e-commerce success at Bunzl Canada as an E-Commerce Operations Coordinator. Manage order fulfillment and prioritize exceptional customer service in a vibrant online setting. In this role, you will ensure smooth daily operations of our e-commerce business, focusing on accuracy and quality in all processes.

The ideal candidate is detail-oriented, organized, and committed to customer satisfaction. You'll work closely with internal teams for efficient order processing and effective resolution of inquiries while maintaining high standards for website content. Key Responsibilities:

- Manage daily order fulfillment activities for timely shipping
- Respond to customer inquiries via email and phone professionally
- Handle returns, refunds, and exchanges with customer satisfaction in mind




- Maintain accurate operational records and documentation
- Escalate issues or concerns to appropriate teams as needed Requirements:
- 1-3 years of experience in e-commerce operations
- Strong organizational and time management skills
- Excellent verbal and written communication capabilities
- Attention to detail and commitment to accuracy
- Proficient in Microsoft Office and e-commerce platforms Leverage your skills in order management, customer service, and process improvement to boost Bunzl Canada's e-commerce operations.

📌 E-Commerce Operations Coordinator at Bunzl Canada (Burlington)
🏢 Bunzl Canada
📍 Burlington