Elevate customer journeys at Float as the Fintech Customer Activation Team Manager. Lead a talented team focused on enhancing the customer onboarding process. This managerial position involves overseeing a group of five Customer Activation Managers in Toronto, where collaboration is vital.

Your responsibilities will include ensuring revenue-related targets are met and addressing individual customer needs with precision.

Background in financial services or payment solutions is advantageous for this role. Key Responsibilities:

- Lead and support a Customer Activation team for optimal performance
- Own team's results based on realized payment volumes
- Standardize and improve customer onboarding procedures
- Foster team culture with recognition and support
- Proactively identify and manage risks to account activations Requirements:
- Experience managing teams linked to revenue outcomes
- Familiarity with payments and financial operations
- Robust problem-solving and analytical capabilities
- Excellent communication skills for team and client interactions
- Thrive in dynamic environments with evolving processes Join Float and make a difference in customer activation strategies.

📌 Fintech Customer Activation Team Manager (Toronto)
🏢 Float
📍 Toronto