Take on an impactful role as a Forward Deployed Engineer at Ribbon, focusing on implementing AI solutions for hiring. Partner with customers to adapt Ribbon’s capabilities to their specific recruitment workflows. In this hands-on position, you'll utilize your technical skills to guide clients through their onboarding and adoption of AI-powered hiring tools.

With at least 1 year in a relevant field, you'll become the bridge between customers and technical teams, ensuring a seamless experience. Your insight into ATS integrations and troubleshooting will play a vital role in enhancing customer success. Key Responsibilities:

- Lead customer technical implementation and configuration
- Customize Ribbon’s tools to fit client hiring metrics




- Set up interview flows and troubleshoot technical issues
- Document solutions and collaborate with Engineering teams
- Share insights across teams to improve customer insights Requirements:
- 1+ years in software or solutions engineering
- Experience with ATS integrations and SaaS tools
- Knowledge of JavaScript, Python, or SQL is a plus
- Ability to communicate technical concepts clearly
- Robust organizational skills for handling projects Shape the future of hiring by applying your technical expertise and customer-centric approach at Ribbon.

📌 Forward Deployed Engineer Role at Ribbon (Toronto)
🏢 Ribbon AI
📍 Toronto