Tasks

- Register arriving guests and assign rooms

- Process group arrivals and departures

- Take, cancel and change room reservations

- Provide information on hotel facilities and services

- Provide general information about points of interest in the area

- Process guests' departures, calculate charges and receive payments

- Balance cash and complete balance sheets, cash reports and related forms

- Follow emergency and safety procedures

- Clerical duties (i.e. faxing, filing, photocopying)

- Answer telephone and relay telephone calls and messages

- Assist clients/guests with special needs

- Contact customers to deliver requested wakeup calls

- Provide customer service

Personal suitability

- Client focus

- Dependability

- Efficient interpersonal skills

- Excellent oral communicationExcellent written communication

- Flexibility

- Judgement

- Organized

- Reliability

- Team player

- Resourcefulness

Employment terms options

- Early morning

- Evening

- Morning

- Night

- Day

- Weekend

Support for persons with disabilities





- Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

- Provides awareness training to employees to create a welcoming work setting for youth

Support for Veterans

- Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

- Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for visible minorities

- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

📌 Front Desk Agent (Canada)
🏢 Autism Services
📍 Canada