We are looking for an upbeat, professional, and reliable front desk agent to join our team as front desk agent. The shift we are specifically looking to fill is from 3pm-11pm (Mon-Thursday). The ideal candidate would be willing to train on all shifts, as well as have the ability to cover the occasional weekends shift. Front desk agent duties include:

-Managing the hotel’s inventory of reservations, room assignments, and vacancies

-Greeting guests, checking them into rooms, assisting with check-outs, and providing guests with important information

-Answering phones, scheduling wake-up calls, and assisting with reservation requests -Responding to guest inquiries, complaints, and concerns

-Balancing cash drawers, record errors, and reconcile receipts

-Promoting hotel services and features

-Assisting with laundry, and general cleanliness of the public areas

-Preparing breakfast for guests in the morning

Work Remotely

- No

Job Types: Part-time, Permanent Pay: From $16.00 per hour

Benefits

- In office parking

Experience:
- customer service: 1 year (required)

Work Location: In person

📌 Front Desk Agent (Sherwood Park)
🏢 Ramada Yellowhead Inn
📍 Sherwood Park