Part-Time | Westshore Location

MUST BE A CURRENT RESIDENT IN VICTORIA OR WESTSHORE

Victoria Child, Youth & Family Counselling Services (VICYFCS) is looking for a warm, reliable, organized person to join our team in a part-time Front Desk & Clinic Support role at our Westshore location.

We are a busy counselling practice supporting children, teens, adults, and families. We’re looking for someone who can help create a welcoming environment for our clients while also keeping the clinic clean, organized, stocked, and running smoothly.

Schedule

This is a regular part-time position:

- Wednesdays: 4:15 PM – 9:15 PM
- Saturdays: 8:30 AM – 4:30 PM

Applicants should be able to reliably commit to both shifts and may be asked to cover additional shifts as needed.

What You'll Be Doing

This role is a combination of reception, client service, cleaning, and general clinic support. Responsibilities include:
- Warmly greeting clients and families as they arrive
- Answering phones and assisting with general inquiries
- Processing client payments and helping with basic administrative tasks
- Handling client information with a high degree of confidentiality and discretion
- Keeping the reception and waiting areas tidy and welcoming
- Supporting therapists by resetting counselling and play therapy rooms between clients
- Cleaning and organizing toys, games, art materials, and other therapy supplies
- Light cleaning throughout the clinic
- Restocking bathrooms and other clinic supplies
- Noticing when something needs attention and taking initiative to address it
- Helping ensure the clinic is clean, organized, and ready for clients throughout the shift
- Completing end-of-day closing tasks

Who We're Looking For You might be a great fit if you are:
- Warm, friendly,



and comfortable interacting with children, teens, and adults
- Highly reliable and punctual
- Organized and attentive to detail
- Comfortable cleaning and tidying as a regular part of your job
- Able to work independently and notice what needs to be done without always being directed
- Calm and professional when several things need your attention at once
- Comfortable answering phones and interacting with the public
- Respectful of privacy and able to maintain strict confidentiality
- Comfortable working in an environment where children may sometimes be noisy, energetic, emotional, or dysregulated
- Someone who genuinely enjoys creating an organized, welcoming space for others

Previous reception, customer service, childcare, healthcare, or administrative experience would be an asset, but we're also interested in applicants who are dependable, personable, and willing to learn.

About VICYFCS

Victoria Child, Youth & Family Counselling Services is a collaborative counselling practice providing support to children, youth, adults, parents, and families throughout Greater Victoria.

Our Westshore clinic includes dedicated counselling and play therapy spaces, so our front desk team plays an key role in helping therapists keep those spaces organized and ready for the next child or family.

We're looking for someone who will become a dependable part of our team and help make the clinic feel warm, calm, and welcoming from the moment clients walk through the door.

To apply: Please send a resume and a brief introduction telling us a little about yourself, why you're interested in the position, and why you think you'd be a good fit for this role to [email protected].

Pay: $19.00 per hour

Benefits

- On-site parking

Work Location: In person

📌 Front Desk & Clinic Support (Langford)
🏢 Charlotte King-Harris Counselling
📍 Langford