Job Title: Front Desk Clerk

Reports To: General Manager

School of Rock is a growing, passionate community dedicated to enriching lives through performance-based music education. With over 350 schools, and a strong internationally recognized brand, School of Rock is the largest after-school music education provider in the world. We put on shows to teach music!

Roles and Responsibilities:

- Support daily operations as needed, including opening and closing the school, monitoring attendance and punctuality, and ensuring a clean, professional school environment
- Manage phone and email communication.
- Create a positive, inclusive environment by delivering top-quality customer service—greeting students and parents, answering questions, and resolving concerns
- Ensure a protected experience for students by overseeing adherence to the SOR Code of Conduct and safety policies.

Skill Requirements:

- 1+ years working Front Desk, Reception, and/or Customer Service role
- Excellent customer service and relationship skills – welcoming, outgoing demeanor essential
- Experience and interest in working with children
- Excellent communication skills, both verbal and written
- Knowledge of music and/or the music industry is preferred

Shifts:

- Tuesdays from 4:00 PM - 9:00 PM
- Saturdays from 9:30 AM -2:30 PM





It is the policy of the School of Rock to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. School of Rock complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. School of Rock expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of School of Rock's employees to perform their expected job duties is absolutely not tolerated.

Job Type: Part-time

Pay: From $18.00 per hour

Benefits

- Casual dress
- On-site parking

Work Location: In person

📌 Front Desk Clerk (Part-Time) (Winnipeg)
🏢 School of Rock Winnipeg
📍 Winnipeg