Excite your passion for RVs with FortNine as a full time Customer Advisor, specializing in RV and camper support. Deliver exceptional service without sales pressure, focusing on genuine customer assistance. This role is vital for guiding customers through technical queries about RV setups and accessories.

Your lived RV experience will empower you to provide accurate, reliable advice via phone and email. Enjoy operating in a fully autonomous environment focused on your expertise and career growth, with opportunities for advancement after training and seasonal periods. Key Responsibilities:

- Advise on RV and camper-related inquiries with expertise
- Assist customers with order changes and billing questions




- Guide users on maintenance and accessorization of RVs
- Partner with teams to elevate service quality
- Use multiple systems efficiently to find necessary information

Requirements:

- Proven experience with RVs, recreational or professional
- Minimum 1 year in customer service or e-commerce
- Strong bilingual skills in English and French
- Proficient with various online tools and systems
- Desire for long-term career development within the company

Be the trusted advisor that RV enthusiasts rely on while advancing your career at FortNine.

📌 Full-Time Customer Advisor, RV Specialist (Montreal)
🏢 FortNine
📍 Montreal