Become a key player in Ardene's Customer Service team! This full-time temporary position offers a chance to engage with customers and provide outstanding service from 9AM to 5PM. As a Customer Service Representative reporting to the Customer Service Manager, you'll interact with customers across more than 300 stores in North America.

Your main duties will include responding to inquiries via phone and email, identifying and addressing customer needs, and partnering with internal teams to ensure a top-notch service experience. You will also lend support to the e-commerce department during busy times and take on additional tasks as required. Key Responsibilities:

- Handle customer inquiries through various platforms
- Determine customer needs and provide suitable solutions




- Work closely with different departments to resolve issues
- Support the e-commerce team when needed
- Represent Ardene's brand across multiple communications Requirements:
- Fluent in both English and French, knowledge of Spanish is a plus
- Experience in rapid-paced retail or service environments
- Strong communication skills in writing and speaking
- Proficient in Microsoft Word and Excel
- Ability to multitask and perform under pressure Bring your customer-focused attitude to Ardene and contribute to a thriving retail atmosphere.

📌 Full-Time Customer Service Role at Ardene (Laval)
🏢 Ardene
📍 Laval